Privacy Policy
Last Updated: November 14
Yavorentilo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website yavorentilo.com and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Enroll in workshops or courses
- Subscribe to newsletters
- Contact us via email or support channels
- Participate in interactive exercises or collaborative tools
- Submit assignments or complete assessments
This information may include:
- Name and contact details
- Email address
- Phone number
- Payment information
- Educational background and learning preferences
- Profile information and preferences
Automatically Collected Information
When you access our platform, we automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Operating system
- Referring website addresses
- Pages viewed and time spent on pages
- Access times and dates
- Learning progress and activity data
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience. These technologies help us:
- Remember your preferences and settings
- Analyze usage patterns and improve our services
- Deliver personalized content and recommendations
- Track learning progress and completion rates
You can control cookie preferences through your browser settings.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing and maintaining our educational services
- Processing registrations and managing accounts
- Delivering course content and workshop materials
- Facilitating interactive exercises and collaborative activities
- Tracking learning progress and issuing certificates
- Processing payments and preventing fraud
- Communicating with you about courses, updates, and support
- Sending newsletters and promotional materials (with consent)
- Analyzing usage to improve our platform and content
- Complying with legal obligations
- Protecting against unauthorized access and security threats
How We Share Your Information
We may share your information in the following circumstances:
Service Providers
We engage third-party service providers to assist with:
- Payment processing
- Email delivery and communication services
- Cloud hosting and data storage
- Analytics and performance monitoring
- Customer support tools
These providers have access only to information necessary to perform their functions and are obligated to maintain confidentiality.
Educational Partners
With your consent, we may share information with instructors, workshop facilitators, or educational partners to enhance your learning experience.
Legal Requirements
We may disclose your information if required to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Investigate potential violations of our terms
- Prevent fraud or security threats
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication procedures
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and fulfill the purposes outlined in this policy
- Comply with legal, regulatory, or contractual obligations
- Resolve disputes and enforce our agreements
- Maintain learning records and certifications
When information is no longer needed, we securely delete or anonymize it.
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction
You may access and update your account information at any time through your account settings or by contacting us.
Data Portability
You may request a copy of your personal information in a structured, commonly used format.
Deletion
You may request deletion of your personal information, subject to legal and contractual obligations. Note that deletion may limit or prevent access to certain services.
Marketing Communications
You may opt out of receiving promotional emails by:
- Clicking the unsubscribe link in any marketing email
- Adjusting your communication preferences in your account
- Contacting us directly
Even if you opt out of marketing communications, we may still send you service-related messages.
Cookie Preferences
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our platform.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your information receives adequate protection wherever it is processed.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for material changes
Your continued use of our services after changes become effective constitutes acceptance of the revised policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Yavorentilo
50, Jalan Permas 15/1, Bandar Baru Permas Jaya
81750 Masai, Johor, Malaysia
Email: support@yavorentilo.com
Phone: +60127144199
Messaging Platforms:
Viber
Signal
Telegram
We will respond to your inquiry within a reasonable timeframe.
Consent
By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.